Shipping policy

SHIPPING POLICY

Last updated: 13 May 2026

Thank you for choosing AETHRON. This policy explains
how and when your order will reach you.

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PROCESSING TIME

All AETHRON products are printed on demand. After
your order is placed:

- **Order confirmation:** Within 1 hour of payment
- **Production:** 2-5 business days
- **Quality check:** Within production timeline
- **Dispatch:** 4-6 business days after order placement

Business days exclude Sundays and Indian public holidays.

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SHIPPING TIMELINES

After dispatch, delivery times across India:

- **Metro cities** (Bangalore, Mumbai, Delhi,
Hyderabad, Chennai, Pune, Kolkata): 3-5 business
days
- **Tier 2 cities:** 4-6 business days
- **Tier 3 cities and remote areas:** 6-8 business
days
- **North East India and Andaman/Nicobar:** 7-10
business days

**Total time from order to delivery:** 6-10 business
days for most pincodes.

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SHIPPING CHARGES

- **Orders above ₹999:** FREE shipping anywhere in
India
- **Orders below ₹999:** Flat ₹60 shipping
- **No hidden charges or COD fees**

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SHIPPING PARTNERS

We ship via reliable courier partners including
Delhivery, BlueDart, DTDC, and others. The
specific partner depends on your delivery pincode.

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ORDER TRACKING

Once your order is dispatched:
- You will receive a tracking link via email and SMS
- You can track your order at any time
- For tracking issues, email hello@aethron.in with
your order number

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SHIPPING DESTINATIONS

- We currently ship within India only
- International shipping is not available at this
time
- We hope to expand globally in the future

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DELIVERY ATTEMPTS

- Couriers typically make 2-3 delivery attempts
- Please ensure someone is available at the
shipping address
- Provide a working phone number for delivery
coordination
- If the order is returned due to failed delivery
attempts, shipping costs are non-refundable

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INCORRECT OR INCOMPLETE ADDRESS

- Please double-check your shipping address before
placing an order
- We are not responsible for delays or losses due
to incorrect addresses
- If you spot an error, email hello@aethron.in
within 6 hours of order placement
- Address changes after dispatch are not possible

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ORDER STATUS

You can check your order status by:
- Logging into your account at aethron.in
- Clicking the tracking link in your shipping email
- Emailing hello@aethron.in with your order number

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DELIVERY DELAYS

While we work hard to deliver on time, occasional
delays may happen due to:
- Weather conditions
- Strikes or transport disruptions
- High order volumes during sales
- Remote pincode logistics
- Public holidays

We'll keep you informed of any significant delays
via email.

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LOST OR DAMAGED PACKAGES

If your package appears lost or arrives damaged:

1. Email hello@aethron.in within 48 hours of
expected delivery
2. Include your order number and photos (for
damages)
3. We'll investigate with the courier and resolve
within 5-7 business days
4. Defective deliveries are eligible for refund
or reshipment

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PAYMENT BEFORE SHIPPING

All orders require advance payment via Razorpay.
We do not currently offer Cash on Delivery (COD).

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For any shipping questions:

📧 Email: hello@aethron.in
🕐 Response time: 24-48 hours
📱 Include your order number for faster resolution

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— AETHRON